Jin Ok-dong, Shinhan Bank President: "Let's Transform into a Digital Company Connecting Customers and the Future"

Jin Ok-dong, President of Shinhan Bank, is reading the opening address at the '2020 Comprehensive Performance Evaluation Conference' held on the 22nd, connecting Shinhan Bank Training Center in Yongin, Gyeonggi Province, with branches nationwide.

[Asia Economy Reporter Kiho Sung] Shinhan Bank held the 2021 Management Strategy Meeting and the 2020 Comprehensive Performance Evaluation Conference, in which all employees participated through an ontact method utilizing digital platforms. At this event, Jin Ok-dong, CEO of Shinhan Bank, emphasized, "Going forward, Shinhan Bank must transform into a digital company that connects customers and the future through trust."

According to Shinhan Bank on the 24th, CEO Jin stated at the '2021 Management Strategy Meeting' held on the 22nd, "It is important for all employees to use digital as a tool and demonstrate imagination that connects digital and finance based on 'digital literacy' (the ability to understand and express digital information) in their respective areas."

Following the Management Strategy Meeting, the '2020 Comprehensive Performance Evaluation Conference' awarded the grand prize to the Cheonan Community (Community Leader Kim Jae-woo, Sinbudong, Cheonan, Cheonan Court, Cheonan Central, Cheonan Central Corporate Finance Center).

In addition to high-performing employees, seven employees who prevented customer asset deterioration and took the lead in supporting small business owners affected by COVID-19 were promoted. Notably, customer consultation center staff and branch regulation consultation staff, who are at the forefront of customer contact, were recognized for their expertise and capabilities and were converted from clerical staff to general staff assistant positions.

Cho Yong-byeong, Chairman of Shinhan Financial Group, said in an encouragement speech, "The faces of frontline employees meeting customers were deeply marked by mask lines, and the headquarters' lights did not go out until late at night due to crisis response," adding, "Let us move toward becoming a first-class Shinhan by restoring customer trust and newly setting the standards for future finance centered on digital."