[Asia Economy Reporter Lee Gwan-ju] The police's online reporting and consultation system for various cybercrimes such as cyber fraud and cyber defamation is undergoing a complete transformation, significantly improving convenience.
The National Police Agency announced on the 22nd that it will fully revamp the Cybercrime Reporting System (ECRM) and launch the public service from 9 a.m. on the 23rd.
The revamped system will first add a file attachment feature for reports and tips, allowing related evidence to be submitted online. As a result, it is expected that the time spent visiting police stations will be greatly reduced since document preparation and evidence submission can be done entirely online.
Additionally, in cases of multi-victim cyber fraud where multiple people have been harmed, if one person has already undergone an in-person investigation, other victims can initiate an investigation simply by submitting an online report with evidence included.
Another notable feature is the introduction of a tip-off function. If a third party, not the victim, discovers a cybercrime, they can report it, which is expected to reduce mechanical attendance requests for complainants.
Over the past five years, total crimes have decreased by 13.4%, from 1,861,657 cases to 1,612,434 cases, but cybercrimes have increased by 24.8%, from 144,679 cases to 180,499 cases.
A National Police Agency official said, "We have promoted this system overhaul to minimize public inconvenience and create a 'victim-centered investigation system.' Moving forward, we will further develop the system by introducing the latest technologies such as artificial intelligence and big data to ensure there are no blind spots in reporting."
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