CJ O Shopping, Selected by Consumer Agency for CCM Hall of Fame Award

Award for Excellent Certified Company for Two Consecutive Years

[Asia Economy Reporter Minyoung Cha] CJ ENM O Shopping Division was selected for the 'Hall of Fame' category at the '2020 CCM Excellent Certified Companies Awards Ceremony' hosted by the Korea Consumer Agency on the 3rd, receiving a commendation from the Fair Trade Commission Chairman. Following last year's 'CCM Best Company' Presidential Commendation, it was selected as an excellent CCM certified company for two consecutive years.

CCM (Consumer Centered Management) certification, which began in 2007, is a nationally recognized system that evaluates and certifies every two years whether a company's management activities are consumer-centered and continuously improved. The evaluation is conducted by the Korea Consumer Agency, and certification is handled by the Fair Trade Commission.

In this Hall of Fame selection, CJ ENM O Shopping Division declared the introduction of CCM certification with 32 partner companies in 2007. It also contributed to spreading a consumer-centered management culture by jointly acquiring CCM certification with 8 small and medium-sized partner companies in 2009. It is evaluated that by supporting partner companies' CCM certification and maintenance, it enhanced the product competitiveness of those companies, increased customer satisfaction, and supported the fundamental business competitiveness of partners, practicing mutual growth with SMEs.

Since receiving the industry's first CCM certification in TV home shopping in 2007, CJ ENM O Shopping Division has maintained the certification for 13 years through seven re-certifications. In particular, under the leadership of the CEO, it has continuously reflected the CCM philosophy throughout management, striving to protect consumers and fulfill corporate social responsibility.

This year, CJ ENM O Shopping Division is newly operating the 'Challenge Startup' program, which supports excellent startup companies through a contest. Six startups established within seven years with unique technological capabilities were selected and supported from product development to market expansion through free broadcasts under the 'One Company One Premium Product' initiative.

A CJ ENM O Shopping Division official said, "The efforts made for customer satisfaction are reflected in the achievement of maintaining the longest CCM certification in Korea," adding, "We will continue to strive to become a company that leads the industry by providing differentiated services and achieving the highest customer satisfaction."