Yeongdeungpo-gu Opens 'One-Stop Integrated Civil Service Center'

‘One-Stop Integrated Civil Service Center’ Established on 1st Floor of District Office Main Building... 65 Dedicated Registration and Reporting Counters Opened for Factory Registration, Telecommunications and Door-to-Door Sales, Periodical Publication Reporting, Tourism Business, and Related Civil Complaints... Comprehensive Handling of Consultation, Reception, Result Notification, and Follow-Up... Reading Room and Nursing Room Also Created

[Asia Economy Reporter Park Jong-il] Yeongdeungpo-gu (District Mayor Chae Hyun-il) has established a 'One-Stop Integrated Civil Service Center' on the first floor of the district office main building, handling 65 types of registration and reporting tasks, and will provide proactive civil services that satisfy residents starting from July 1.

The district has created a 'demand-centered' civil service environment that improves accessibility along with rapid civil service processing, thereby enhancing convenience for residents.

At the Integrated Civil Service Center, in addition to issuing resident registration certificates, seals, family relation certificates, passports, etc., which were previously handled by the Civil Affairs and Passport Division, dedicated counters have been opened for 7 fields and 65 types of registration and reporting tasks that were handled by 6 teams across 3 departments.

From the 1st, the One-Stop Integrated Civil Service Center will handle tasks from the Job and Economy Division such as ▲factory registration, changes, suspension/closure reports ▲telecommunication, door-to-door, and telephone solicitation sales business reports, as well as tasks from the Street Landscape Division including ▲construction business, aggregate mining business suspension/closure, etc.

Additionally, it will oversee tasks from the Culture and Sports Division such as ▲film business reports ▲aggregate mining business suspension/closure and cancellation ▲water leisure equipment registration, changes, and cancellation ▲periodicals, publishers, printing house reports ▲travel business and tourism business registration.

The Integrated Civil Service Center will comprehensively manage consultation, reception, on-site verification, result notification, and follow-up management for these tasks, assigning experienced staff to prevent confusion.

Since the number of civil service cases handled last year exceeded 8,100, it is expected that the inconvenience of residents having to visit multiple departments individually will be greatly alleviated.

In addition, the district has prepared a healing space by installing a library on the first floor of the district office main building and created a nursing room, reflecting meticulous consideration for residents' convenience.

On the 30th, the district held a 'One-Stop Integrated Civil Service Center Completion Ceremony,' where District Mayor Chae Hyun-il and staff celebrated by touring the newly transformed center together.

The district plans to focus all efforts on enhancing resident convenience by deploying mobile units to the Integrated Civil Service Center for tasks with high civil service volume in the future.

Yeongdeungpo District Mayor Chae Hyun-il stated, “By establishing the One-Stop Integrated Civil Service Center in the district office main building, civil services can now be processed in one place,” and added, “We will continue to conduct district administration that listens to residents' voices and meets their expectations.”