CareLabs, Rapid Increase in Goodoc Users... Benefiting from the Expansion of Non-Face-to-Face Services

[Asia Economy Reporter Hyungsoo Park] As the number of confirmed cases of the novel coronavirus infection (COVID-19) increases, untact (contactless) services are becoming more active. CareLabs, which owns Goodoc, the number one untact mobile healthcare platform, is gaining attention.

According to the related industry and CareLabs on the 3rd, Goodoc, a nationwide hospital and pharmacy medical information platform, recorded 3 million monthly active users (MAU) in March, an increase of more than 400% compared to the previous month. The number of app downloads exceeded 2 million during the period, marking a 4000% increase. It maintained its position as the number one untact mobile healthcare platform.

CareLabs is the leading domestic company in the untact mobile healthcare platform sector, having secured an extensive network of hospitals and pharmacies. According to the market research firm Statista, the telemedicine market size is expected to grow from $30.5 billion (approximately 37 trillion KRW) in 2019 to $41.2 billion (approximately 50 trillion KRW) in 2021. The platform value secured by CareLabs is also expected to increase.

Goodoc provides real-time services such as hospital and pharmacy search, unmanned hospital reception, checking the waiting order for medical treatment via smartphone, and location-based confirmed patient routes. It also introduced Korea's first telemedicine support service that enables phone consultations, prescription receipt, and medical fee payment, as well as a mask scanner service that allows real-time checking of public mask inventory. These services enhance its value as an untact healthcare platform.