Shinhan Life Launches Non-Face-to-Face Death Benefit Securitization Service

One-Stop Process from Application to Completion
Dedicated Support from Assigned Consultants

Shinhan Life announced on February 3 that it has launched a "Non-Face-to-Face Death Benefit Securitization Service," enhancing the convenience of its death benefit securitization process.

Shinhan Life Headquarters, Jung-gu, Seoul. Shinhan Life

With the launch of this service, customers can now apply for death benefit securitization through the call center without having to visit in person. After the application, all necessary guidance and related documents are provided via mobile, significantly reducing the time and location constraints for customers by streamlining the previously in-person procedures.

The process is designed so that everything from application to guidance is handled through telephone consultation, making it easier for elderly customers or those with mobility difficulties to use the service. By assigning a dedicated consultant to support the application process, Shinhan Life has also strengthened the reliability and stability of the service experience.

Last October, Shinhan Life introduced a death benefit securitization service that allows customers to utilize their death benefits during their lifetime. With the introduction of this non-face-to-face service, the company expects to further improve customer accessibility and convenience.

A Shinhan Life representative stated, "Because the death benefit securitization service is directly linked to providing funds needed for customers' retirement, we have improved the process to make it easier and more secure to use even in a non-face-to-face environment. We will continue to expand convenient financial services tailored to our customers' needs in the future."

This content was produced with the assistance of AI translation services.