Driving Work Innovation and Operational Efficiency
Contributing to Reduced Operational Risk
Toss Bank is accelerating internal work innovation by utilizing generative artificial intelligence (AI).
On December 15, Toss Bank announced that it had been designated for four innovative financial services that apply generative AI based on AWS Bedrock to the banking and financial sectors.
The four services are: ▲ Code Review ▲ Marketing and Legal Review ▲ Management and Financial Analysis ▲ Text to SQL. By integrating AI into core work processes, the bank is driving a paradigm shift through advanced automation, achieving high work accuracy and faster processing speeds.
The code review service is used to maximize productivity while improving development quality. By analyzing the consistency between natural language requirements and actual code, and automating code reviews, it is expected to significantly reduce the time developers spend on reviews. At the same time, the bank is building an adaptive system that reflects the latest financial regulations in real time, preemptively blocking regulatory violation risks.
The marketing and legal review service minimizes both inefficiency and compliance risks. By generating marketing materials and conducting legal reviews simultaneously, it accelerates the creative process and enhances quality within a single workflow. In particular, by immediately blocking legal violations such as false or exaggerated advertising, it is expected to contribute to the value of protecting financial consumers.
Management and financial analysis aims to improve the quality of decision-making. It analyzes vast amounts of data quickly and precisely, supporting management decisions and strengthening the bank’s soundness. The Text to SQL service converts general language into SQL, enabling automatic generation and easy extraction of data. As a result, internal employees are expected to have improved access to data.
With the designation of these innovative financial services, Toss Bank anticipates significant improvements in internal work efficiency and productivity. Furthermore, the bank expects to achieve reduced operational risk through preemptive risk analysis and greater stability in financial services. This extends to the value of protecting financial consumers, allowing Toss Bank customers to enjoy a safer banking experience.
Security for AI utilization has also been further strengthened. The internal network separation environment is operated within a highly secure environment independently developed by Toss Bank. With the ability to use AI even within a secure network separation environment, both security and operational efficiency are achieved.
A Toss Bank representative stated, "This use of generative AI is expected to serve as an opportunity to transform the paradigm of AI-based data management in the financial sector, going beyond simple technology adoption. The cost and human resources saved through work efficiency, as well as risk management, will be reinvested in innovation for customers, enabling Toss Bank to continue its innovation value more quickly and reliably."
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