Professor Kwon Ilyong Joins Voice Phishing and Smishing Prevention Efforts
Provides Consultation for In-Store Notices and Trains Counseling Staff
On June 27, LG Uplus announced that it has appointed Professor Kwon Ilyong, known as Korea's first profiler, as its 'Security Ambassador.' Professor Kwon will support LG Uplus's efforts to prevent phishing and smishing damage.
Professor Kwon is a criminal psychology expert who previously served as a detective in the violent crimes unit and as a crime scene investigator (CSI). Recently, he has appeared in broadcast content introducing cases of voice phishing and smishing, expanding his media activities.
LG Uplus has appointed Professor Kwon Ilyong, known as Korea's first profiler, as a 'Security Ambassador.' Professor Kwon Ilyong (second from the right) selected as the Security Ambassador, and LG Uplus employees are seen taking photos for posters to be displayed at stores nationwide. Photo by LG Uplus
LG Uplus plans to conduct voice phishing and smishing prevention activities with Professor Kwon, who has been selected as the Security Ambassador. As the first step, LG Uplus will produce content to raise awareness of the dangers of voice phishing and to introduce the voice phishing detection feature of its AI call agent service, 'IXIO.' The real-time voice phishing detection provided by IXIO uses context-aware AI to deliver risk alerts when a call suspected of being voice phishing is detected.
Professor Kwon will also support customer protection activities conducted at retail stores. He will review the content of prevention notices for customers and assist in training dedicated staff who provide counseling to affected customers.
Professor Kwon will serve as the promotional model introducing LG Uplus's efforts to prevent voice phishing and smishing, and will continue to collaborate by providing consultation on future security-related services. He stated, "I am honored to join LG Uplus, a company truly dedicated to security, in efforts to prevent customer damage," and added, "I will actively support LG Uplus's phishing and smishing prevention initiatives to help ensure that everyone can enjoy safe communications."
Jung Hyeyoon, Executive Vice President and Head of the Marketing Group at LG Uplus, said, "We expect that appointing Professor Kwon Ilyong as Security Ambassador will enhance the credibility of LG Uplus's guidance on phishing and smishing prevention." She added, "LG Uplus will continue to establish itself as the most security-focused telecommunications company through ongoing customer guidance and damage prevention activities."
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