"Card Delivery in Progress..." Beware of Voice Phishing Impersonating Postal Workers

"We urge you to be cautious to avoid falling victim to voice phishing scams impersonating post office delivery workers."

The Korea Post Headquarters (Korea Post) announced on the 13th that if you receive a call asking to confirm your address and personal information under the pretext of card delivery, you should report it to the police or other investigative agencies.

Provided by Korea Post Headquarters

According to Korea Post, recently, voice phishing organizations have been calling random people, impersonating delivery workers, claiming that an unsolicited card is being delivered, and asking for addresses to cause harm to the public.

Post office delivery workers are required by Article 31 of the Postal Service Act to deliver mail to the address written on the surface of the mail, so they already know the delivery location through the mail in advance. Therefore, there is no reason to ask the recipient for the delivery address.

If you respond that you did not apply for a card, there is also a method where they induce you to call a specific number, such as "Please contact the oo card company."

Korea Post explains that if you call the number provided by the voice phishing group, it may lead to the installation of malicious apps on your phone, resulting in the leakage of personal information stored on your mobile device.

This is similar to a previous case impersonating a delivery worker from the Incheon Namdong Post Office. In December last year, a voice phishing group impersonating delivery workers used the local post office’s landline number to steal personal information in Incheon.

To avoid such damage, if you receive a suspicious call, report it immediately to investigative agencies, and according to the Police Agency’s "Security Guidelines for Preventing Cyber Fraud," do not click on internet addresses (URLs) or phone numbers from unknown sources.

Korea Post also emphasized the need to strengthen smartphone security settings and take other protective measures.

Korea Post provided the "5 Major Action Guidelines" to prevent delivery worker impersonation scams: ▲Check if you have mail to receive ▲Confirm registered mail delivery notice texts and SNS messages ▲Ask again what the address and registered mail number on the mail are ▲Verify delivery worker contact information and registered mail number through the Postal Customer Center ▲Report to the police if you suspect fraud.