A 20s Woman Steps Up to Ask for Help
No Station Staff Appeared, Response Under Scrutiny
KORAIL Says "Patrolled but No Unusual Issues"
An elderly woman has sparked controversy after being verbally abused and threatened with murder by a group presumed to be bicycle club members, simply for boarding the subway bicycle car.
According to YTN on the 14th, on the afternoon of the 9th, an elderly woman was surrounded and threatened by middle-aged men presumed to be club members inside a Gyeongui-Jungang Line subway train.
In the released video, the men directed insults at the grandmother, saying, "You should just quietly leave, why do you talk so much? XX." A nearby passenger reported that the grandmother was so shocked by the men’s unthinkable death threats that she even showed signs of a seizure. [Photo by YTN]
In the released video, the men directed insults at the elderly woman, saying, "You should just quietly go, why so much talk? XX." A nearby passenger reported that the woman was so shocked by the severe murder threats from the men that she even showed seizure-like symptoms.
The reason for their intimidation was reportedly because she boarded the bicycle car. However, ordinary passengers are not prohibited from boarding the subway bicycle car. According to Korea Railroad Corporation (KORAIL), bicycles can be carried only on weekends and public holidays and only in the first and last cars. Even then, it is allowed only as long as it does not inconvenience other customers, so the situation was a case of misplaced priorities.
A woman in her 20s, Ms. A, who could no longer tolerate the men's tyranny, urgently called the station number to request help, but no staff appeared. Later, Ms. A found another number to seek assistance, but the staff only said "understood" and did not dispatch anyone.
Eventually, judging that waiting more than 10 minutes was dangerous, she, along with another witness, Mr. B, helped the frightened elderly woman get off at a nearby station. Afterwards, they pressed the SOS button to request help, and according to Ms. A, station staff appeared only about five minutes later.
According to the Korail manual, station staff who receive a report must immediately dispatch to the scene. Korail also has a special judicial police unit with judicial authority, allowing them to legally restrain troublemakers, leading to criticism that the response was delayed. [Photo by Younghan Heo younghan@]
According to KORAIL's manual, station staff who receive a report must immediately dispatch to the scene. KORAIL also has a special judicial police unit with legal authority to lawfully restrain troublemakers, leading to criticism of the delayed response.
KORAIL explained, "We received the report and patrolled the train, but found no unusual circumstances," adding, "It seems the elderly woman had already disembarked before the patrol." They also stated that the station staff at the station where the woman got off did not arrive late.
Netizens responded to this story with comments such as, "They should be grateful for just making one seat out of consideration. Just get rid of the bicycle car," "I've had many similar experiences. When I report, they say it's not their line and give me another number, then don't come. It happened multiple times," "Ban bicycles on the subway even on weekends," and "Isn't this a case where subway staff delayed dispatching until the victim and witnesses moved away?"
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