"Facility Operations Suspended and Film Replaced"
On August 12, a four-star hotel located in Gyeongju, Gyeongbuk, issued an apology regarding the controversy over the interior of its sauna facility being fully visible from the outside after the protective film on the glass windows was damaged. The hotel announced, "We have replaced the film." This hotel is the place where user A reported that the women's sauna and changing room were visible from outside.
On its official website, the hotel posted an apology stating, "Due to the deterioration of the privacy film on the sauna facility, we caused inconvenience to our guests." The hotel explained, "The film's performance deteriorated recently due to abnormally high temperatures and direct sunlight."
Previously, on around August 6, user A, who said they had stayed at the hotel, wrote, "From the outside, you could see people moving around in the women's sauna and even the stairs leading down from the changing room. It was not just silhouettes-you could clearly see what clothes people were wearing."
User A continued, "After visiting the hotel sauna with my children, I saw people walking around shirtless while we were taking a walk. My wife's body, who had used the sauna, was likely visible as well. The hotel staff were unaware of this issue. I believe the hotel should apologize to everyone affected by this exposure incident," criticizing the hotel's handling of the situation.
"Operations Suspended and Film Replaced"
On the 12th, the hotel located in Gyeongju, Gyeongbuk, announced on its official website an apology regarding the incident in which the interior of the women's sauna and changing room was exposed. The hotel also stated that all related construction work has been completed. Hotel official website
The hotel stated that from the night of August 6 to the early morning of August 7, it reinstalled the film on the glass walls of both the men's and women's saunas and posted an apology on its website.
In the apology, the hotel explained, "(After confirming the issue,) we immediately suspended operations of the sauna facility and replaced the film." The hotel added, "To prevent recurrence, we will conduct regular facility inspections going forward. We will also re-inspect facilities and strengthen security awareness training for employees at other hotels. We sincerely apologize to our guests."
Meanwhile, Gyeongbuk Province and Gyeongju City have secured a total of 35 accommodations, including this hotel, as lodging for heads of member states and global CEOs participating in the Asia-Pacific Economic Cooperation (APEC) summit scheduled for October to November this year.
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